Terms of Service

1. Agreement and who we are

By creating an account, buying anything from us, or otherwise using the Service, you agree to these Terms. If you use the Service on behalf of a company or other organization, you confirm that you have authority to bind it, and “you” means that organization.

The Service is for business use. You must be at least 18 years old and able to enter into a binding contract to use it.

2. The Service

GTM Plays (the “Service”) includes:

• GTM Plays Agent - an AI outbound agent, sold as a subscription, that finds prospects showing buying intent, qualifies them against your ideal customer profile, writes personalized messages, and runs outreach from the LinkedIn account you connect.
• GTM Plays Extract - a tool for ordering lead lists (for example, the followers of a LinkedIn company page or the people engaging with LinkedIn posts), paid for with credits.
• The Lifetime Deal - a one-time purchase that gives you a monthly Extract credit allowance (section 7).
• Our API and MCP server, which let you use your GTM Plays data from your own tools (section 12).

The Agent and Extract are separate products with separate billing. Agent credits and Extract credits are separate balances and can’t be exchanged for each other.

3. Your account

• Give us accurate information and keep it up to date.
• Keep your password, two-factor codes and API keys secure. You are responsible for all activity under your account, including by teammates you invite.
• Tell us promptly at support@gtmplays.io if you suspect unauthorized access.
• One free signup grant per person or organization. Don’t create multiple accounts to collect free credits or trials.

4. Agent subscription

Plan and price

The Agent Pro plan costs $149 per month billed monthly, $402.30 billed every three months ($134.10 a month), or $1,430.40 billed yearly ($119.20 a month). It includes 2 AI agents, 200 Agent credits per seat per month, and the usage limits shown on our pricing page when you subscribe. Add-ons - extra agents at $59 a month and extra users at $99 a month - are billed on the same cycle as your plan. Custom plans are governed by these Terms plus any order form we agree with you.

Free trial

New Agent subscriptions start with a 7-day free trial of the Pro plan. If you cancel before the trial ends, you won’t be charged. If you don’t cancel, your paid plan starts when the trial ends and you’ll be charged for the billing period you chose. One trial per customer.

Automatic renewal

Your subscription renews automatically at the end of each billing period - monthly, quarterly or yearly, as you chose - and we charge your payment method for the next period until you cancel.

Canceling

You can cancel anytime in Settings → Billing. Cancellation takes effect at the end of your current billing period; you keep access until then, and you won’t be charged again.

Refunds

Subscription fees are non-refundable, and we don’t give refunds or credits for partial billing periods, unused agents or seats, or unused included credits, except where the law requires it. If something went wrong on our side, contact support@gtmplays.io and we’ll review it.

Failed payments

If a renewal payment fails, we may pause your agents until the payment method is updated.

5. Agent credits

Agent credits pay for finding prospects’ contact details: 1 credit for each email address found and 10 credits for each mobile number found. No credits are charged when nothing is found.

• Included monthly credits reset at the start of each monthly cycle and do not carry over.
• Credits you buy separately as a top-up pack do not expire while your account is open.
• Agent credits have no cash value and are non-refundable and non-transferable.

6. Extract credits and orders

• New accounts get 100 free Extract credits. More can be bought as one-time credit packs; there is no subscription.
• Each lead delivered costs 1 credit - one follower or one post engager - unless the order screen shows a different rate (see section 7 for Lifetime Deal plan credits).
• Credits are reserved when you place an order. An ICP-filtered order also carries a flat filter fee of 500 credits. Credits for leads that don’t match your ICP are returned to your balance; the flat filter fee is kept, because it covers the filtering pass.
• If we deliver fewer leads than you paid for, the credits for the shortfall are returned to your balance.
• Purchased Extract credits do not expire while your account is open. They have no cash value and are non-transferable between accounts.
• Delivery times shown on the site are typical, not guaranteed. Most orders complete within 24 hours.
• We don’t refund credits that have been used. If a technical problem on our side caused a failed or incorrect delivery, contact support@gtmplays.io and we’ll review it and adjust credits where appropriate. If you close your account, we may, at our discretion, refund unused credits bought in the previous 30 days.

7. Lifetime Deal

• The Lifetime Deal is a one-time payment. There is no subscription and no renewal charge.
• Every 30 days from your purchase date, your plan credit balance resets to your plan’s monthly allowance, as described on the offer page when you bought it. Unused plan credits don’t roll over.
• Plan credits cost 1 credit per company follower and 2 credits per post engager. Top-up credits you buy separately cost 1 credit per lead and do not expire.
• “Lifetime” means the lifetime of the product - for as long as we offer GTM Plays Extract - not your lifetime or the lifetime of your company. If we ever discontinue Extract, we’ll give you reasonable advance notice.
• The plan limits and features are those described at purchase. The Lifetime Deal covers Extract only; it doesn’t include the Agent subscription. Features added later may or may not be included.
• A Lifetime Deal license is for one account and is non-transferable. It can’t be resold, shared or split between accounts.
• A license may be revoked without refund if it is obtained fraudulently, if the payment is reversed or charged back, or if the account seriously or repeatedly breaches these Terms.

8. Payments, taxes and price changes

Payments are processed by our payment provider, Dodo Payments, and are subject to its terms. Prices are in US dollars. Applicable taxes may be added at checkout. You authorize us and our payment provider to charge your payment method for everything you buy, including automatic renewals.

We may change prices. For an active subscription, we’ll give you at least 30 days’ notice, and the new price applies from your next renewal after that notice, so you can cancel first. Price changes never affect credits you have already bought or a Lifetime Deal you have already paid for.

9. Your LinkedIn account

The Agent performs actions - connection requests, messages, profile visits and reply syncing - from your own LinkedIn account, which you connect and authorize. You are responsible for that account and for the activity carried out from it on your instructions.

• LinkedIn’s terms restrict automated activity. LinkedIn may warn, limit, restrict or suspend accounts it believes are automated or that send too many requests. We apply sending limits to reduce that risk, but we can’t guarantee LinkedIn won’t take action against your account.
• You use the Agent with your LinkedIn account at your own risk. To the extent permitted by law, we are not liable for any restriction, suspension, loss of connections or other action LinkedIn takes on your account.
• You can pause or disconnect an agent at any time. You must comply with LinkedIn’s User Agreement and Professional Community Policies.

10. Acceptable use

You agree to use the Service only for lawful business purposes. You must not:

• send spam, or harass, threaten, deceive or mislead anyone;
• break anti-spam and data protection laws, including the CAN-SPAM Act, the GDPR, India’s Digital Personal Data Protection Act, 2023, and similar laws that apply to your outreach - for example, by ignoring opt-out requests;
• use the Service to collect private or non-public data, or data about anyone you know to be a child;
• use data from the Service to make decisions about anyone’s eligibility for employment, credit, insurance or housing;
• resell raw data from the Service as a competing data product;
• get around rate limits, credit balances, plan limits or other technical restrictions;
• reverse-engineer, scrape, overload or probe the Service, or access it except through our interfaces and documented API;
• upload malware, or infringe anyone’s intellectual property or privacy rights.

11. Your data and prospect data

Your content - your account information, ICPs, messages, lists and results - belongs to you. You give us a license to host, process and use it only as needed to provide and improve the Service, as described in our Privacy Policy.

Prospect data. When you use the Agent or Extract, you decide whose data is processed and why. You are the controller of that data and we process it on your behalf. You are responsible for having a lawful basis to process it, for giving any notices the law requires, for honoring opt-out and deletion requests, and for how you use it after it leaves the Service.

Prospect data comes from public sources and third-party providers. Profiles can be out of date or incomplete, and we don’t guarantee the accuracy or completeness of any lead or contact detail.

12. API and MCP

• API keys and MCP connections act on your account. Keep keys secret; you are responsible for all use made with them. Revoke a key in Settings if it may have been exposed.
• Respect the rate limits in our API documentation. We may throttle or suspend access that threatens the stability of the Service.
• We may change or retire API endpoints. For breaking changes we’ll try to give reasonable notice.
• When you connect an AI assistant through MCP, you are responsible for the actions it takes with your account.

13. Third-party services

The Service works with third-party services, such as LinkedIn, Google sign-in, Clay, Slack, Zapier and the tools you send data to. Your use of them is governed by their own terms. We aren’t responsible for third-party services, and their availability can change outside our control.

14. Our intellectual property

The Service, including its software, design, text and branding, belongs to Warmleadz or its licensors. While your account is in good standing, we grant you a limited, non-exclusive, non-transferable license to use the Service for your internal business purposes under these Terms. If you send us feedback, we may use it without any obligation to you.

15. Disclaimers

To the extent permitted by law, the Service is provided “as is” and “as available.” We disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose and non-infringement. We don’t promise that the Service will be uninterrupted or error-free, that any data is accurate, or that you will achieve any particular result, such as replies, meetings or revenue. AI-generated content can be wrong; review it before you rely on it.

16. Limitation of liability

To the maximum extent permitted by law, Warmleadz will not be liable for any indirect, incidental, special, consequential or punitive damages, or for any loss of profits, revenue, data, goodwill or business opportunities, arising out of or related to the Service or these Terms.

Our total liability for all claims arising out of or related to the Service or these Terms will not exceed the amount you paid us in the 12 months before the event giving rise to the claim. Nothing in these Terms limits liability that can’t be limited by law.

17. Indemnity

You will defend and indemnify Warmleadz against third-party claims, and the resulting losses, costs and reasonable legal fees, that arise from your use of the Service in breach of these Terms or the law - including your outreach, your use of prospect data, and activity from your LinkedIn account.

18. Suspension, termination and account deletion

• You can stop using the Service at any time. You can delete your account in Settings → Account → Delete account, which permanently deletes your account, agents, leads, orders and credits and stops any Agent plan from renewing. Deletion can’t be undone, and remaining credits and any Lifetime Deal end with the account.
• We may suspend or terminate your access if you breach these Terms, if your use creates a legal or security risk or harms other users, or if required by law. Where reasonable, we’ll tell you first and give you a chance to fix the problem. If we terminate for a breach, remaining credits and licenses may be forfeited.
• Sections that by their nature should survive termination - including payment obligations, disclaimers, limitation of liability, indemnity and governing law - survive.

19. Changes to the Service and these Terms

We improve the Service continually and may add, change or remove features. If we make a change that materially reduces what a paid plan includes, we’ll tell you in advance.

We may update these Terms. We’ll change the “Last updated” date above and, for material changes, notify you by email or in the app before they take effect. If you keep using the Service after the changes take effect, you accept the updated Terms.

20. Governing law and disputes

These Terms are governed by the laws of India, without regard to its conflict-of-laws rules. The courts in India have exclusive jurisdiction over any dispute arising out of or related to these Terms or the Service. Before going to court, please contact us at support@gtmplays.io so we can try to resolve the issue informally.

If you are a consumer, nothing in these Terms takes away rights you have under mandatory consumer protection laws where you live.

21. General

These Terms, together with our Privacy Policy and any order form we sign with you, are the entire agreement between you and us about the Service. If any part is found unenforceable, the rest stays in effect. Our failure to enforce a right isn’t a waiver of it. You may not transfer your rights under these Terms without our consent; we may transfer ours in connection with a merger, acquisition or sale of assets. Neither of us is liable for delays caused by events beyond reasonable control.

22. Contact

Support, billing and legal questions: support@gtmplays.io.
Sales and demos: hello@gtmplays.io.

Warmleadz (operator of GTM Plays), India.